Aired: 5/10/2017
Passenger Experience Manager Sue does her best to get a passenger to his connecting flight at Gatwick - 38 miles away.
Aired: 5/17/2017
Travellers face the challengers of transferring in the five-square-mile airport, with 200 gates and four terminals.
Aired: 5/24/2017
Problems arise when a flight to New York is cancelled. Meanwhile, snow and ice threaten to close the runways.