Rip Off Britain - Season 5

First aired: 9/2/2013 20 episodes

Angela Rippon and the team expose some of the rip offs that are costing British consumers.

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Episodes

1. Episode 1

Aired: 9/2/2013

As the team expose the latest scams designed to trick you out of your money, Angela Rippon tracks down the fraudsters who hacked her email account.

2. Episode 2

Aired: 9/3/2013

The team tackle costly and unexpected problems viewers have had with their homes, including meeting a couple fighting to regain access to their own property.

3. Episode 3

Aired: 9/4/2013

The team investigate the daily deals websites that promise huge savings - but do not always deliver what you had bargained for. Plus a house purchase with a twist.

4. Episode 4

Aired: 9/5/2013

The team look into one of the new breed of companies that promise to sell your home fast by buying it themselves. But is the deal all that it seems?

5. Episode 5

Aired: 9/6/2013

The team investigate the plumbing company that has left some customers feeling as if they have thrown money down the drain, and solve more problems in Liverpool.

6. Episode 6

Aired: 9/9/2013

A couple of newlyweds are forced out of their dream home as a precaution. How can people be sure that what they are told about a property is true?

7. Episode 7

Aired: 9/10/2013

As complaints about the big energy companies continue to grow, one woman says her supplier has left her out of pocket after months of overcharging.

8. Episode 8

Aired: 9/11/2013

This episode looks at the pothole problem costing UK drivers billions of pounds every year. Who should pay for the damage to cars?

9. Episode 9

Aired: 9/12/2013

The team investigates why some viewers have been hit with bills they did not expect for hundreds or even thousands of pounds, and offers some advice.

10. Episode 10

Aired: 9/13/2013

The team meets a family who face losing their home because of a mistake that has meant for six years they have been pursued for somebody else's debt.

11. Episode 11

Aired: 9/16/2013

The team take a look at the banks' approach to victims of fraud, and try to help viewers who have been stung get their money back. Plus an online shopping scam.

12. Episode 12

Aired: 9/17/2013

Angela Rippon investigates why homeowners promised cheaper energy have instead been hit with sky-high bills, forcing them to choose between eating or keeping warm.

13. Episode 13

Aired: 9/18/2013

The team investigates customer service, and puts to the test one of the biggest consumer bugbears of all: how long it takes for big companies to answer a call.

14. Episode 14

Aired: 9/19/2013

Stories in this episode include a couple whose worldly goods have entirely disappeared after they paid a shipping company to transport them home.

15. Episode 15

Aired: 9/20/2013

Angela Rippon, Gloria Hunniford and Julia Somerville look at why it is perfectly legal for a company that owes you money to shut down and reopen under a new name.

16. Episode 16

Aired: 9/23/2013

Julia Somerville, Angela Rippon and Gloria Hunniford meet the people being pursued by one of the biggest names in the business for debts they never took out.

17. Episode 17

Aired: 9/24/2013

The team meet people who have lost a lot of money thanks to someone else's mistake, including a woman who cannot retrieve cash transferred into the wrong account.

18. Episode 18

Aired: 9/25/2013

Angela Rippon, Gloria Hunniford and Julia Somerville investigate why cold calling remains one of consumers' biggest bugbears, and reveal a cold calling scam.

19. Episode 19

Aired: 9/26/2013

Angela Rippon, Gloria Hunniford and Julia Somerville investigate situations where viewers have ended up thousands of pounds out of pocket - in some cases thanks to their own bank.

20. Episode 20

Aired: 9/27/2013

Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with insurance, including a look at the rising cost of pet insurance.